What was involved?
It was a complete transformation. First of all, there was a 10x15 foot downstairs extension which doubled the size of my kitchen. I also upgraded the upstairs bathroom, had some internal walls removed, added a porch and internally insulated the house. Lee also laid the most amazing patio in a beautiful jade green stone. He gave me a new house.

How did you choose LMD Developments?
I looked at pickapro.ie and I think Lee was one of the first to respond. From the moment he walked in the door he inspired confidence. I had got a few quotes through architects but it was difficult enough to get a builder. Then an extension that Lee was scheduled to do didn't go ahead so he had a few weeks to spare and he said he could get my house done in that time.

Lee was just professional and reassuring. It helped me too that he lived down the road and if something went wrong, he'd be on call. I also liked that Lee brought me around to show me other houses that he did.

Had you definite ideas in mind before you talked to Lee McDougall?
I did have architects plans but I knew that there was some final decisions that I might revisit when we got to that point of the build.

Did Lee introduce new ideas?
Yes. Lee was very flexible and gave great suggestions himself. He suggested changing skirting boards and doors and insulating the rest of the house.

How did the project run?
Lee was 110%. I've lived in 9 houses and I've often had building work done so I know what to expect. I felt I was in safe hands with Lee. He's easy going, doesn't get annoyed, and gets on with everyone. He also drove me to see kitchens and tile showrooms - he went above and beyond the call of duty. And he would come down to the house if I had the slightest concern.

What was the biggest benefit to you of using LMD Developments?
The trust I put in him. That and the fact that he was always there. Lee turned up on time everyday. He never left me in a dilemma. He's very professional. Lee's also got a great set of contacts that I used for getting an alarm installed and some other jobs.

What's your favourite part now?
Lee's a fantastic tiler. He brought me to tile shops, got me the best price on the tiles and then laid the tiles.

Would you recommend LMD Developments to others?
More than recommend him! If I was on Dragon's Den, I'd invest in him. He's a thorough professional that would inspire confidence. Lee's a good team leader too and he's a very good team working with him.

Any tips for other people?
Get architectural drawings to work from. A good engineer can also make a big difference. We needed an engineer and I found one that was a real benefit to the project.